Policies & Pricing

 

general policies

Our on-site manager, Heather, speaks both french and english and is available for assistance during your stay

Check in is at 4:00pm or 16:00. Check out is at 11:00am.

Smoking is not permitted in the Chateau. It is permitted on the grounds with proper disposal of cigarette butts in our sand filled pots. Merci! 

All phone calls placed from the Chateau will be billed to guests.

Technical rooms are off-limits to guests and should only be accessed by our caretaker, Monsieur Lecul, who may be called for any maintenance/ technical problems.

Minimum Stay: 3 nights.

Children and Pets welcome.

 

pricing

Our minimum stay of 3 nights is a flat rate of 4950€ for up to 15 people, additional guests are 300€ per person.

For 7 days our flat rate is 7150€ for up to 15 people, additional guests are 440€ per person. Stays over 7 days are discounted 20%.

Note that our prices increase by 10% for our peak months of June, July, and August.

The cleaning fee for up to 15 people is 495€, and an additional 30€ per person.

Children of 3 and under will not be charged for their stay with us. Between the ages of 3 and 12, children are welcomed at 50% of the regular cost per person.

These prices are exclusionary of any extra event rental services. Please call for questions about additional accommodation and pricing regarding events.

 

deposit and payment policy

 
 

Cancellation policy

 

We require a 1000€, refundable for up to 30 days, deposit to hold the dates you request. 

Full payment is required 2 months before your trip.

 

We accept cancellations with a full refund, excluding the non-refundable deposit, up to 1 month before your trip.

Cancellations made at or after 1 months from your trip will result in a fee equivalent to 10% of original payment to cover all incurred costs.

We encourage the purchase of travelers insurance to cover these costs should something require you to cancel your stay.

 

 

Privacy policy


 

Overview – Chateau de Courtomer is committed to preserving the privacy of the users of our Websites, www.chateaudecourtomer.com and www.chateaudecourtomer.fr. We do not collect personal information about you unless you share it with us by submitting either our Contact or Book Now forms. We will not, nor would we ever, sell your personal information to other companies employers. Whether you receive emails from us is your choice; let us know at any time if you do not want to get emails from us and we will no longer send them to you.

Legal – Under some circumstances, information may be disclosed to third parties such as governmental agencies for law enforcement and compliance purposes, and when appropriate, to identify, contact or bring legal action against someone who may be causing injury to or interference with ours, or others', rights or property. You can request correction of inaccuracies in the information by contacting Mariah Bonner. While our Chateau welcomes all ages, our websites are not intended for use by anyone under the age of 18. This privacy policy statement does not create any contractual or legal rights on your behalf.

Cookies/ Use of Information – We may use "cookies" in some portions of our website. They will not extract any information from your computer, they are designed purely for us to understand how users engage with our site and where can improve. They can also save time by remembering your pattern of usage on our site, and retaining your information- but only as you permit them to do so. Our site may also use IP addresses for the above purposes, and to analyze trends, administer the site, and gather broad demographic information for aggregate use. As well, any photos, testimonials, and other guest content on our site or subsequent social media accounts are used at the consent of, the guest, photographer and everyone who appears in the photo. We operate in compliance with GDPR standards, please contact us for erasure, correction, or better understanding of how we use your data.

Safety – We take every precaution to protect your identity and any information you decide to disclose with us. However, we cannot guarantee the safety the internet and the potential risks apply to our site that apply to any website you share information with across the web.

Consent – Use of the website signifies your consent, to this online Privacy Policy, including the collection and use of information by Chateau de Courtomer. Continued access and use of the site without acceptance of the terms of this Privacy Policy relieves Chateau de Courtomer from responsibility to the user.

Upon request, you may have private and secure access to the personal information you have provided, and if upon review it is found to be incorrect or incomplete, you may update, modify or delete your information.

Chateau de Courtomer reserves the right to make changes to this Privacy Policy at any time, the last update was made February 20th, 2019. Please check back for updates and changes or email us at info@chateaudecourtomer.com if you have any questions regarding any of our policies.